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Title VI Non-Discrimination Policy

Snake River Transit (SRT) Malheur Express Transit respects civil rights

Malheur County and SRT Malheur Express Transit operate equal opportunity programs without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act, ORS Chapter 659A or other applicable law. For more information contact the Executive Director at 541-889-7651, Oregon Relay Service 800-735-2900 or email


SRT Malheur Express Transit’s Title VI Policy Statement

Title VI of the Civil Rights Act of 1964 states: “No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.” SRT-Malheur Express Transit is committed to complying with the requirements of Title VI in all of its programs and activities.

Making a Title VI Complaint

Any person who believes that they have been aggrieved by an unlawful discrimination practice under Title VI may file a complaint with the Malheur Council on Aging & Community Service, the rural transportation provider subcontractor for Malheur County transit. Such complaints must be made in writing and filed within 180 days following the date of the alleged discrimination occurrence. For information on how to file a complaint, contact SRT-Malheur Express by any of the methods provided below:

Snake River Transit
(SRT) Malheur Express
Executive Director PO BOX 937
Ontario, OR 97914

In Person:
842 SE First Ave.
Ontario, OR 97914

Oregon Relay Service 800 735-2900
Spanish/Española Relay: 844-889-7651

FAX: 541-889-7433

A complainant may also file a complaint directly with the Federal Transit Administration: Office of Civil Rights, Attn: Title VI Program Coordinator, East Building 5th Floor, TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.

If information is needed in another language please contact us at 541-889-7651.

Title VI Non-Discrimination Policy
Title VI Complaint Procedure
Title VI Plan
Complaint Form (English)
Complaint Form (Spanish)

Alternative formats available upon request.